AI automation for UK service businesses
Less chasing. More of the work that needs you.
You can't be with a customer and on the phone at once. We find the chasing that costs you most and fix that first, on accounts you own.
Book a 20-minute fit callThe call is free. No deck and no obligation. If it isn't worth pursuing, we'll say so.
- Founder-run in Cambridge.
- Your accounts, your logins.
- Our founder spent eleven years training engineers in aerospace, automotive and robotics.
Sound familiar?
Your week goes on chasing.
- I missed two calls on a job this morning. I'll ring back tonight, if I remember.
- That invoice is five weeks old. I've chased it twice.
- Someone enquired on Saturday. By Monday they'd booked somebody else.
- Half my evening goes on typing the same details into three places.
None of it is hard. It just never stops, and it lands on you.
Here's a quick test. Last week, how many calls and enquiries waited more than an hour for a reply? If you're not sure, that's the first number we'd find out.
The problem isn't access to AI. It's attention.
You've probably heard AI could take some of this off you, and some of it could run itself. Finding which part, and the right way to do it, takes hours nobody on your team has. So the chasing carries on.
Every week it waits costs you something real: the caller who rang the next firm, the invoice paid a month late.
Fix the one thing slowing your business down first.
- Missed call
- Text back from your own numberSorry we missed you, this is Fenbrook Heating. What do you need help with, and when's a good time to ring you back?
- Replies land in the office inbox.
- Withheld numberA text can't reach these.
- Missed call
- Text back from your own number
- Replies land in the office inbox.
What we fix.
Each with the number it moves.
Missed calls and new enquiries answered while they're hot.
Minutes to first reply. Calls missed.
Jobs booked outside office hours.
Bookings made after hours.
Getting paid faster.
Days to payment.
Quotes that get an answer.
Quote reply rate.
A fuller diary.
No-shows and empty slots.
Onboarding and admin that start themselves.
Days from "yes" to started.
Answers and reports on tap.
Time to find an answer.
The Audit, a few short conversations and a written plan, picks which one comes first. Often it's a small fix, not a big project.
It runs on your accounts. You keep every login and a plain-English runbook. No platform fee to us, no lock-in.
How we find it.
Minutes to answer a new enquiry, for example, or days to get paid. The Audit takes about two weeks, and about three hours of your time.
What it's costing you.
What's hurting the business most, and how we'll both know when it's fixed.
The walkthrough.
Your people show us how the work really runs.
The readout.
We take you through the plan and answer everything.
What you get is a short written plan.
- What the problem costs today, and where each figure comes from.
- Every option we looked at, ranked, with the reasoning.
- What to fix first, what can wait, and what not to build.
The Audit is priced on what the problem is worth to your business, and agreed on your fit call before you commit to anything.
If we build it, you pay in milestones. Each one has a go/no-go check we write down together first, like 20 test enquiries, each answered inside a minute. You watch it pass before that milestone is paid.
What you can check today.
We run our own business on these before we'd ask you to. Each one is working now, so check it yourself.
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Jack, our intake assistant.
It answers enquiries on this site and tells you it's an AI.
A pipeline that reads every enquiry.
Each one is sorted before a person sees it.
A newsletter with zero manual steps.
It writes and sends itself every week. Six issues so far.
How do I know it'll work in my business?
You don't have to take it on trust. Before we build, we agree one check in writing, like 20 test enquiries, each answered inside a minute. You watch it pass before that milestone is paid. The first time we build a new kind of system, we call it a pilot: a smaller first step, with one check to pass before the rest.
What if the build doesn't work?
If the agreed check isn't passing 30 days after it goes live, we keep working on it at no extra cost for up to 30 more days. After that, it's your choice: we agree a change, or you keep everything built so far and don't pay for the final milestone.
What the Audit promises.
- We turn up when we say we will.
- Your written plan lands within five working days of the last call.
- Every figure is sourced or labelled as an estimate.
- You get straight answers, including "not yet".
Fair questions.
We've tried AI tools. Nothing stuck.
Fair enough. So we start with the problem, and you watch each check pass before you pay for that part. Sometimes the answer is a form or a better process, and the plan says so.
What's this going to cost me?
The Audit is priced on what the problem is worth to your business, and agreed on your fit call before you commit to anything. A Build is quoted after the Audit, and the price you agree is the price you pay.
Will my customers know they're talking to a machine?
Yes. If it's an AI talking to your customers, it says so, the way Jack does. Anything unusual comes straight to you as a message with the details.
I haven't got time for a long project.
That's why it starts small. The Audit asks for about three hours of your time over about two weeks, and we do the desk work in between. Any build timeline is agreed before you commit.
Where does our data live?
On your own accounts, or a server you control in a region you choose. We ask only for the access the job needs. Happy to sign an NDA before the walkthrough.
A note from Duy
I grew up above my parents' restaurant.
Two people ran the whole place by hand.
I saw early what a business feels like when everything waits on a person. Sharpr is for businesses like theirs.
Then I spent eleven years at a global engineering software company, training engineers in aerospace, automotive and robotics to design and test complex systems.
What I took from those years is that the tool is rarely the hard part. Knowing where it belongs in the work is.
I'm an engineer, so before I change anything, I want a gauge on it. We agree together how we'll measure the fix, and where it stands today, before anything gets built.
If you book a call, you'll be talking to me. Before any tool comes up, I'll ask what's actually slowing you down.
Duy Nguyen
Twenty minutes. A straight answer.
You'll talk to Duy. He'll ask where the week goes and mostly listen. You leave with a straight answer: whether an Audit is worth it for you, and if it is, the problem we'd tackle first.
No deck and no obligation. If it isn't worth pursuing, we'll say so.
Rather talk now? Jack is on the line.